Every Question Answered — Honestly and In Full
Google Ads and Meta Ads — real answers to the questions Shopify and eCommerce brands ask before working with a performance marketing specialist. No fluff, no sales pitch.
Google Ads Google Ads Management — FAQs
17 QuestionsHow much does Google Ads management cost?
Google Ads management fees are structured around your ad spend level. The Starter plan starts at $299/month for accounts spending up to $3,000/month in ad spend. The Growth plan is $549/month for up to $10,000 in monthly ad spend, and the Scale plan is $999/month for $10,000–$50,000/month in ad spend.
These are flat monthly management fees — your ad spend is separate and goes directly to Google. There are no percentage-of-spend charges on top of the management fee. You always know exactly what you’re paying for management before committing.
How long does it take to see results from Google Ads?
Most Google Ads campaigns start generating data within the first week of going live. Meaningful, optimizable results — a clear ROAS picture — typically emerge within 4 to 8 weeks as the campaign collects conversion data and Smart Bidding strategies calibrate.
By month 3, most properly structured campaigns are running efficiently. The exact timeline depends on your product category’s competition level, your ad budget, and how much conversion data accumulates. Highly competitive product categories typically take longer to optimize than less competitive niches.
What’s the minimum budget I need to start Google Ads?
The minimum ad spend we recommend is $500/month — though $1,000/month gives the algorithm significantly more data to optimize with and produces better results faster. Below $500/month, the learning phase takes too long and meaningful data is hard to gather.
For competitive product categories — fashion, beauty, and other high-competition eCommerce niches — a minimum of $1,500–$2,000/month in ad spend is more realistic for generating enough volume to optimize cost per purchase. I’ll give you a specific budget recommendation for your store on the free strategy call before you commit to anything.
Do you charge a percentage of ad spend on top of the management fee?
No. All management fees are flat monthly rates — there is no percentage-of-spend charge added on top. What you see in the pricing is exactly what you pay for management. Your ad budget goes entirely to Google.
This is an important distinction from many agencies that charge 10–20% of ad spend as a management fee, which means their fee grows automatically as your budget increases regardless of the additional work involved. Our flat fee model means you always know what management costs.
Will I have full access to my Google Ads account?
Always. Your Google Ads account belongs to you — not us. We manage it with your permission, under your account, and you have full admin access at all times. You can log in, check performance, pull reports, and view every change made at any time.
We never create campaigns inside our own manager account and lock clients out. If the engagement ends for any reason, you walk away with full ownership and control of everything built inside your account.
What is Performance Max (PMax) and do I need it?
Performance Max is Google’s AI-driven campaign type that shows ads across all Google channels — Search, Shopping, YouTube, Display, Gmail, and Maps — from a single campaign. It uses Google’s machine learning to allocate budget across channels based on conversion signals.
Whether you need it depends on your situation. PMax works best when your account has solid conversion data (50+ conversions/month) and you have strong creative assets. For new accounts with little conversion history, starting with standard Search or Shopping campaigns first is usually better — then layering in PMax once the algorithm has real signals to work with. For accounts with strong data, PMax and standard campaigns often work best together with separate budgets.
What does proper Google Ads conversion tracking involve?
Proper conversion tracking is the foundation of every campaign we build. It involves setting up Google Analytics 4 (GA4), connecting it to Google Ads, configuring conversion actions for every meaningful user action — purchases and checkout steps — and assigning revenue values where applicable.
For most campaigns this means installing Google Tag Manager, creating conversion tags for each action, and verifying that conversion data is flowing correctly into Google Ads before the first ad goes live. Without accurate tracking, Smart Bidding has no real data to optimize from — and your campaigns effectively run blind.
How often do you optimise campaigns and what does that involve?
Campaigns are reviewed and optimised every week — not monthly. Weekly optimization includes: search term mining and negative keyword additions, bid adjustments by device/location/audience, ad copy performance analysis, Quality Score monitoring, budget pacing review, audience signal updates, and A/B ad testing rotation.
Monthly, we conduct a deeper analysis covering ROAS trends, competitor auction insights, bidding strategy performance, landing page conversion rate review, and the planning of any structural changes for the following month. You receive a clear monthly report covering all key metrics and the plan for the next 30 days.
Can you manage Google Ads for any eCommerce category?
My strongest experience is in Google Shopping for Shopify eCommerce stores — fashion, beauty, home & living, health & fitness, and jewelry categories in particular. I’ve also managed Search and PMax campaigns for a wide range of product categories beyond these.
Some product categories have specific restrictions on Google Ads — including certain regulated products and financial-adjacent items. I’ll tell you honestly on the strategy call if your category has limitations that would affect what we can do, rather than taking on work I can’t deliver properly.
What’s the difference between Smart campaigns and Expert mode campaigns?
Smart campaigns are Google’s simplified, largely automated campaign type designed for businesses with no advertising experience. They offer very limited control over targeting, bidding, and ad placement — and consistently underperform compared to properly structured Expert mode campaigns.
All campaigns we build are in Expert mode — giving full control over keyword targeting, match types, negative keywords, bidding strategies, ad scheduling, device targeting, and audience layering. Expert mode campaigns, when properly structured and managed, almost always significantly outperform Smart campaigns for the same budget.
How do you approach Google Shopping campaigns for Shopify stores?
Google Shopping for Shopify requires several distinct components working together: a properly configured Google Merchant Center account connected to your Shopify store, an optimized product feed with correct titles, descriptions, GTINs, and categories, and a campaign structure that prioritizes your highest-margin and best-selling products.
We segment campaigns by product category and margin level so budget isn’t split equally across all products. High-margin products get priority spend. We also set up negative keywords for Shopping (using search term reports to exclude irrelevant traffic), configure Target ROAS bidding based on your actual margin targets, and build remarketing campaigns to re-engage product viewers and cart abandoners.
What happens if my Google Ads account gets suspended?
Account suspensions can happen for policy violations related to your website, ads, or billing — and they require a formal appeal process with Google. If your account gets suspended, we’ll immediately audit the account to identify the reason, advise you on what needs to be changed on your website or ads to comply with policy, and assist with drafting and submitting a reinstatement appeal to Google.
Suspensions due to client content or website issues (misleading claims, prohibited products, landing page policy violations) are ultimately the client’s responsibility to resolve. We’ll guide the process but cannot guarantee reinstatement — that decision rests with Google.
How do you handle Google Ads for multiple locations?
Multi-location Google Ads campaigns are structured with location targeting applied at the campaign or ad group level — ensuring budget is allocated proportionally across locations based on performance data. We create location-specific ad copy referencing the relevant city or region, set up location bid adjustments, and use location extensions where relevant.
For brands shipping or selling across multiple countries, we typically build separate campaigns per market to give each region independent budget control and performance visibility. This prevents high-performing markets from consuming budget meant for underperforming ones.
Do you work with existing Google Ads accounts or only new ones?
Both. For existing accounts, we start with a full audit — reviewing campaign structure, product feed quality, conversion tracking accuracy, negative keyword lists, ad copy quality, and historical performance data. Based on the audit, we decide together whether to rebuild the account from scratch or optimize the existing structure.
Sometimes an existing account has valuable historical data that’s worth preserving — particularly conversion history that Smart Bidding has learned from. Other times the structure is so fundamentally flawed that starting fresh is the faster path to performance. We’ll give you an honest recommendation during the free audit call.
What reporting do clients receive?
Every client receives a monthly performance report covering: total spend, impressions, clicks, click-through rate, average CPC, conversion volume, cost per purchase, ROAS, Quality Score trends, top-performing products and ads, and the optimization actions taken during the month with the plan for the following 30 days.
Reports are written in plain language — not just a data dump. You’ll always know what’s happening in your account, why specific metrics moved in a particular direction, and what’s being done about it. Outside of monthly reports, you can reach out at any time and get a direct answer about your campaign’s performance.
How is ROAS calculated and what’s a good ROAS?
ROAS (Return on Ad Spend) is calculated by dividing revenue generated by ad spend: ROAS = Revenue ÷ Ad Spend. A 4x ROAS means for every $1 spent on ads, $4 in revenue was generated. Whether a specific ROAS is “good” depends entirely on your product margins.
A product with 60% margins can be profitable at 2x ROAS. A product with 20% margins may need 6x ROAS to be profitable after accounting for all costs. Before setting ROAS targets, we calculate your break-even ROAS based on your actual margins — and target above that for profitable growth. Chasing an arbitrary ROAS number without understanding your margin structure is a common mistake.
What’s the difference between broad match, phrase match, and exact match keywords?
Exact match keywords trigger ads only for searches that match the keyword closely — giving the most control and typically the highest conversion rates. Phrase match triggers ads for searches that include the meaning of the keyword — broader reach with reasonable control. Broad match triggers ads for any search Google considers related — the widest reach but lowest control, often leading to irrelevant traffic without careful negative keyword management.
The right match type strategy depends on your budget and goals. We typically start with a combination of exact and phrase match keywords with tight negative keyword lists, then introduce broad match selectively once the account has conversion data for Smart Bidding to work with. Broad match without sufficient conversion data and negative keywords is one of the fastest ways to waste ad budget.
Can I pause or cancel Google Ads management at any time?
Yes. All services are month-to-month with 30 days’ written notice required to cancel. You’re never locked into a contract. If you want to pause campaigns for a month — due to seasonality, business changes, or any other reason — that’s completely fine with 30 days’ notice.
Upon cancellation, all campaign assets, product segmentation, ad copy, and account structure built during the engagement remain in your account. You walk away with everything intact and ownership of all work produced.
Meta Ads Facebook & Instagram Ads — FAQs
13 QuestionsWhat ad budget do I need to start Meta Ads?
A minimum of $1,000/month in ad spend is recommended to generate enough data for Meta’s algorithm to exit the learning phase and optimize properly. For eCommerce brands targeting a specific ROAS in competitive categories, $1,500–$3,000/month gives a stronger testing foundation across cold and retargeting audiences simultaneously.
Below $1,000/month, the learning phase takes too long and you’re often scaling back before the algorithm has enough data. I’ll give you a specific budget recommendation for your store on the free strategy call.
Is Facebook Ads still effective in 2025/2026?
Yes — significantly. Facebook still has the largest addressable audience of any social platform and some of the most sophisticated targeting available in digital advertising. CPMs have risen over the years, but Shopify and DTC brands running proper full-funnel strategies with strong creative are still generating some of their best ROAS from Facebook compared to other channels.
The brands that gave up on Meta after iOS changes or rising CPMs left a wide-open field for everyone who stayed and adapted. With the Conversions API solving most of the iOS tracking issues, and creative quality being the primary differentiator, well-managed Meta campaigns remain one of the most cost-effective channels available.
How has iOS affected Meta Ads and how do you handle it?
Apple’s iOS privacy changes reduced the accuracy of Meta’s browser-only Pixel tracking — causing some purchase events to go unrecorded, leading to under-reported conversions and degraded audience targeting. The solution is the Meta Conversions API (CAPI), which sends conversion events directly from your server rather than relying on the browser Pixel alone.
We set up both the browser Pixel and CAPI together on every account — so your conversion data stays as complete and accurate as possible regardless of iOS settings. We also use aggregated event measurement and first-party data strategies to maintain targeting quality. While iOS created a real challenge, properly configured CAPI setups recover the majority of the lost signal.
What’s the difference between Facebook Ads and Instagram Ads?
Both platforms run through the same Meta Ads Manager — meaning campaigns can run across both simultaneously. Facebook’s audience tends to skew slightly older (25–55), has stronger income targeting data, and performs particularly well for home goods and higher-ticket eCommerce products. Instagram’s audience skews younger (18–40), is more visually oriented, and works exceptionally well for fashion, beauty, and lifestyle eCommerce brands with Reels-format creative.
We optimize placements based on actual performance data rather than assumptions — running creative across both and allocating budget to where each specific ad performs best. Some creative is built specifically for Instagram Reels. Other ads perform better on Facebook Feed. The data tells us which is which.
What is a Meta Pixel and why is it important?
The Meta Pixel is a piece of JavaScript code installed on your website that tracks visitor actions — page views, add-to-carts, purchases, and more — and reports them back to Meta Ads Manager. This data is used for three purposes: measuring campaign performance (did someone who saw your ad later convert?), building custom audiences (website visitors, purchasers, cart abandoners), and enabling Smart Bidding optimization (Meta’s algorithm uses conversion data to find more people likely to convert).
Without a properly installed Pixel — ideally paired with the Conversions API — Meta’s algorithm has no real conversion data to optimize from, your audience building is severely limited, and your campaign performance reporting is incomplete. Pixel setup is the first thing we do before any campaign goes live.
What is a full-funnel Meta Ads strategy?
A full-funnel Meta strategy covers three stages with different campaigns for each. Top of funnel (TOF) reaches cold audiences who don’t know you yet — using awareness-focused creative like video ads, educational content, and problem-aware messaging. Middle of funnel (MOF) retargets people who engaged with TOF content — using social proof, testimonials, and soft offers. Bottom of funnel (BOF) targets warm audiences — website visitors, video viewers, cart abandoners — with direct response ads and specific CTAs.
Most businesses only run BOF campaigns — showing hard-sell ads to cold audiences who’ve never heard of them. This almost never works. A full-funnel approach warms audiences systematically, which dramatically improves conversion rates and lowers cost per purchase over time.
How long does the Meta Ads learning phase last?
Meta’s learning phase typically lasts 7–14 days after a campaign launches or a significant change is made. During this period, Meta’s algorithm is testing different audiences, placements, and times of day to find the best combinations for your objective. Performance during the learning phase is often inconsistent — this is normal.
To exit the learning phase faster, campaigns need to generate at least 50 optimization events (purchases, etc.) within a 7-day window. If your budget or audience is too small to generate that volume, the learning phase extends. We structure campaigns and budgets specifically to exit the learning phase as quickly as possible.
What are lookalike audiences and how are they used?
Lookalike audiences are audiences Meta creates by finding new users who share characteristics with an existing group — your customers, purchasers, or website visitors. Meta analyses hundreds of data points from your source audience and finds people who behave and look similar.
The most effective lookalike sources are your highest-value customer lists — people who purchased at above-average order value, repeat buyers, or high-value purchasers. A 1% lookalike from purchasers consistently outperforms interest-based targeting for most eCommerce objectives. We build lookalike audiences from your customer data, purchase events, and high-value custom audiences.
What type of creative works best for Meta Ads?
Creative is the single biggest variable in Meta ad performance — more than audience targeting or bidding strategy. The creative formats that consistently perform best in 2025–2026 are: short-form video and Reels-style content (15–60 seconds, native-looking, strong hook in the first 3 seconds), UGC-style creative (user-generated content format — feels authentic, not like an ad), and direct response static images with a clear problem/solution headline for BOF retargeting.
We provide detailed creative briefs for every campaign — what to film, what hooks to use, what the first 3 seconds should show, and what CTA drives action. The brief is as important as the ad itself, which is why we invest significant time in it before any creative is produced.
How do Meta Ads work for Shopify eCommerce stores?
For Shopify eCommerce, Meta Ads work across three main campaign types. Catalog campaigns use your product feed to automatically show each user the most relevant products based on their behavior — particularly effective for retargeting cart abandoners and product viewers. Prospecting campaigns use lookalike audiences and interest targeting to reach new buyers who match your customer profile. Retargeting sequences follow up with product viewers, cart abandoners, and past purchasers with increasingly direct messaging.
The technical foundation is critical: product catalog connected and verified, purchase conversion events with revenue values firing correctly, and CAPI setup ensuring accurate purchase data despite iOS restrictions. Without this foundation, Target ROAS bidding has no reliable data to optimize from.
Do I need a large Instagram following to run Instagram Ads?
No. Instagram Ads run through Meta Ads Manager and reach people whether they follow your account or not. Your follower count has zero impact on ad reach, targeting, or performance. A brand-new account with 50 followers can run Instagram ads that reach millions of targeted users.
What matters is your targeting, creative quality, and offer — not how many people follow you. In fact, some of the highest-ROAS eCommerce accounts running on Instagram have very small organic followings. Paid reach is completely independent of organic follower count.
How do you handle creative fatigue in Meta Ads?
Creative fatigue occurs when your target audience has seen the same ad too many times and stops engaging — causing frequency to rise, CTR to fall, and cost per purchase to increase. It’s one of the most common causes of declining Meta campaign performance.
We manage creative fatigue through a systematic weekly testing process — new creative variations (new hooks, new formats, new angles) are introduced regularly so there’s always fresh content in rotation. We monitor frequency at the ad set level and introduce new creative before performance drops significantly. For most accounts, having 3–5 different creative variations per ad set in rotation is enough to maintain performance. For larger budgets, a monthly creative refresh is standard practice.
What results can I realistically expect from Meta Ads?
Results vary significantly by product category, offer, creative quality, and budget. For eCommerce stores, a 3–5x ROAS is realistic for well-managed campaigns with strong creative and product margins above 40%. Some campaigns climb well beyond that once catalog and retargeting are fully optimized.
These ranges are based on typical performance — not guarantees. I’ll give you a specific, honest benchmark for your niche and offer during the free strategy call. If I don’t think Meta Ads is the right fit or budget level for your store right now, I’ll say so. It’s a more valuable conversation than one that ends in an unrealistic expectation.
Working Together General & Engagement FAQs
8 QuestionsDo you require long-term contracts?
No. All services are month-to-month with 30 days’ written notice to cancel or pause. No minimum commitment period, no cancellation fees, no lock-in. The month-to-month structure is intentional — it keeps us accountable to results every single month rather than coasting on a 12-month contract.
How do I get started?
The first step is a free 30–45 minute strategy call. Fill out the contact form on our Contact page — share your store URL, the service you’re interested in, your monthly budget, and your biggest current challenge. I’ll review your details before the call so we can make the most of the time together.
On the call, I’ll look at your current setup, tell you honestly what I see, and give you a clear picture of what’s possible for your specific store. If it’s a good fit, we discuss next steps. If it’s not the right fit right now, I’ll tell you that too — with a recommendation for what to do instead.
Do you work with businesses outside your area?
Yes — entirely. All client work is done remotely. I currently manage campaigns for Shopify and eCommerce brands across the USA, UK, Australia, Germany, and Europe. Time zone differences are managed through asynchronous communication and scheduled calls at mutually convenient times. The majority of client communication happens via email with monthly or bi-monthly video calls depending on the service level.
How do you communicate with clients?
Primary communication is via email for ongoing updates, questions, and reporting. Monthly performance calls are standard for all ongoing management engagements. For urgent matters, WhatsApp is available. You work directly with me — not through an account manager, not via a ticket system. When you message, I respond. Typically within 24 hours, often same day.
Do you manage both Google Ads and Meta Ads for the same client?
Yes — and this is often where the best results come from. Managing Google Ads and Meta Ads for the same client means both channels are strategically aligned rather than running independently. Google Ads captures buyers actively searching for your products. Meta reaches people who fit your customer profile but aren’t searching yet. Running both together covers the full buyer journey and consistently produces a lower blended cost per acquisition than either channel alone.
What information do you need to get started?
To get started, we typically need: Google Ads — admin access to your Google Ads account (or we create a new one), Google Analytics 4 access, and Google Merchant Center access. Meta Ads — admin access to your Meta Business Manager and connected Facebook/Instagram pages.
We never ask for ownership of your accounts — only the access level needed to perform the work. All accounts remain yours and you can revoke access at any time.
How transparent are you about what’s happening in my account?
Completely. You have full login access to every account we manage — always. Monthly reports explain in plain language what happened, why it happened, what we did about it, and what the plan is for the next month. If something goes wrong or a campaign underperforms, I’ll tell you before you notice it in the numbers — along with what’s being done to fix it. There are no black boxes, no vanity metric reports, and no hiding behind “the algorithm.”
What makes working with you different from a full-service agency?
The main differences are direct access, accountability, and specialisation. At a full-service agency, your account is managed by a junior executive who handles 20+ clients simultaneously. You communicate through an account manager who may not understand the technical details. Strategy decisions are made by committee. Results are reported with heavy emphasis on metrics that look good regardless of whether they drive revenue.
Working directly with a specialist means the person who built your campaigns is the person managing them, answering your questions, and optimizing them every week. There’s no handoff, no communication layers, and no hiding poor performance behind impressive-looking reports. The accountability that comes from working directly with a specialist who earns your business every month is fundamentally different from being a number in an agency’s client roster.
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